Terms of service

About These Terms

These Terms of Service govern your use of willowandwren.com.au and your purchase of products from Willow & Wren. By using our Site or placing an order, you agree to these terms.

Products & Pricing

All prices are listed in Australian Dollars (AUD) and include GST where applicable. We reserve the right to modify prices, discontinue products, or limit order quantities at any time.

Orders & Payment

By placing an order, you confirm that the information you provide is accurate and that you're authorised to use the payment method provided. We reserve the right to refuse or cancel any order at our discretion, including in cases of suspected fraud or pricing errors.

Promotions & Discounts

Promotional offers, sale pricing, and quantity discounts are valid for the period stated and may be changed or withdrawn at any time without notice. Discounts cannot typically be combined unless stated otherwise at checkout.

Shipping & Returns

Please see our Shipping Policy and Refund Policy for details on delivery and returns.

Intellectual Property

All content on this Site — including text, graphics, logos, and images — is the property of Willow & Wren or its licensors and is protected by applicable intellectual property laws.

Limitation of Liability

To the maximum extent permitted by law, Willow & Wren is not liable for any indirect, incidental, or consequential damages arising from your use of the Site or products purchased. Nothing in these terms excludes or limits any consumer guarantee that cannot lawfully be excluded under the Australian Consumer Law.

Changes to These Terms

We may update these terms from time to time. Continued use of the Site after changes are posted constitutes acceptance of the updated terms.

Contact

Questions about these terms? Email hello@willowandwren.com.au.