Alison | Women's Heeled Comfort Shoes

Our team usually replies within 24 to 48 hours on business days — reach us any time at hello@willowren-melbourne.com and we'll take it from there.

Yes — every order ships free across Australia with Australia Post, no minimum spend required.

Eligible unworn items can be returned within 30 days of delivery after contacting us for approval. Conditions and exclusions apply, and return postage is the customer's responsibility. See our Refund Policy for full details.

You'll get a tracking link by email as soon as your order is dispatched — just pop it into the carrier's site to follow it door to door.

Restocking depends on availability from our manufacturing partners — some styles come back, others don't. If something catches your eye, we'd suggest not waiting too long.